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Terms of Service

Last updated: January 2024

1. Acceptance of Terms

By accessing and using VoyageVantage services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

VoyageVantage provides travel planning, booking assistance, and related travel services. We act as an intermediary between you and travel service providers.

3. Booking and Payment Terms

• All bookings are subject to availability and confirmation
• Payment terms will be clearly communicated before booking confirmation
• Cancellation policies vary by service provider and will be disclosed
• Service fees are non-refundable unless otherwise specified

4. User Responsibilities

You are responsible for providing accurate information, maintaining valid travel documents, and complying with all applicable laws and regulations during travel.

5. Limitation of Liability

VoyageVantage's liability is limited to the amount paid for our services. We are not liable for acts of third-party service providers, natural disasters, or circumstances beyond our control.

6. Modifications

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of modified terms.

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Privacy Policy

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as:

• Personal identification information (name, email, phone number)
• Travel preferences and booking details
• Payment information (processed securely through third-party providers)
• Communication records and feedback

2. How We Use Your Information

We use collected information to:

• Provide and improve our travel services
• Process bookings and handle customer support
• Send service-related communications
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Travel service providers necessary to fulfill your bookings
• Payment processors for transaction processing
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

6. Contact Information

For privacy-related inquiries, contact us at [email protected]

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Cookie Policy

Last updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze website usage.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include:

• Session management cookies
• Security cookies
• Load balancing cookies

Analytics Cookies

These help us understand how visitors interact with our website by collecting and reporting information anonymously.

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences.

3. Third-Party Cookies

We may use third-party services that set their own cookies, including:

• Google Analytics for website analytics
• Social media platforms for sharing functionality
• Payment processors for secure transactions

4. Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent at any time through your browser settings.